Terms and Conditions
Terms and Conditions
Welcome to Dial•A•Lounge Suite, our online e-commerce store for furniture in South Africa. By accessing and using our website, you agree to the following terms and conditions. Please read them carefully.
Definitions 1.1 “We”, “us”, “our”, and “Dial•A•Lounge Suite” refers to our company, Dial•A•Lounge Suite. 1.2 “You” and “your” refers to the user or customer of our website.
Agreement to Terms and Conditions 2.1 By accessing and using our website, you agree to these terms and conditions. 2.2 We reserve the right to amend or update these terms and conditions at any time without prior notice. Your continued use of our website after any changes have been made constitutes your acceptance of the updated terms and conditions.
Product Information and Availability 3.1 All product information, images, and pricing displayed on our website are accurate to the best of our knowledge. 3.2 We reserve the right to limit the quantity of products available for sale and to discontinue any product at any time without prior notice. 3.3 Prices listed on our website are subject to change without prior notice. 3.4 All products are subject to availability. If a product becomes unavailable after you have placed an order, we will notify you and offer a suitable alternative or a full refund.
Ordering and Payment 4.1 All orders are subject to acceptance by us. 4.2 Once you have placed an order, we will send you a confirmation email containing your order details. 4.3 Payment can be made via our secure payment gateway. We accept credit cards, debit cards, and electronic fund transfers. 4.4 We reserve the right to cancel any order or refuse payment at our discretion.
Shipping and Delivery 5.1 We ship to addresses within South Africa only. 5.2 Shipping fees will be calculated at checkout and are based on the weight and size of your order, as well as your delivery location. 5.3 Delivery times may vary depending on your location and the availability of products. We will provide you with an estimated delivery time when you place your order. 5.4 We are not responsible for any delays or damages caused by the shipping carrier. 5.5 We reserve the right to cancel any order or refuse payment at our discretion.
Returns and Refunds 6.1 If you are not satisfied with your purchase, you may return it within 14 days of delivery for a full refund or exchange. 6.2 All returned items must be in their original condition and packaging, with all tags attached. 6.3 We reserve the right to refuse a return or refund if the item has been used, damaged, or is not in its original condition. 6.4 Refunds will be processed within 7 days of receipt of the returned item. 6.5 Shipping fees are non-refundable, and you will be responsible for the cost of return shipping.
Intellectual Property 7.1 All content on our website, including text, images, graphics, logos, and software, is the property of Dial•A•Lounge Suite and is protected by South African and international copyright laws. 7.2 You may not reproduce, modify, distribute, or use any content from our website without our prior written consent.
Disclaimer and Limitation of Liability 8.1 We make no representations or warranties of any kind, express or implied, with respect to our website or the products and services offered on our website. 8.2 We are not liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages, arising from the use of our website or the products and services